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    Alliances
Our Partnership Programs Overview
As a best of breed provider of Enterprise Help Desk, IT Service Management and Customer Support Software Solutions, we are actively seeking partnerships with industry leading system integrators, resellers, consultants, and software and technology vendors who offer complementary products or solutions.

We believe that the key to our success is dependent on our partnerships. Therefore we offer a comprehensive set of tools that enable our partners to get started and support their customers throughout the product development, sales, and deployment cycles. We’re dedicated to working side by side with our partners to ensure a successful, long-term, mutually beneficial relationship.

Partnering with IIT will provide following benefits

right  Training
right  Demonstration Software
right  Technical Support
right  Flexible Pricing Models
right  Joint Press Releases
right  Marketing Collateral

For more information please complete our partner application form

Value Added Resellers
We are always interested in adding new distributors to our current Business Partner Network, so that we can serve new geographies. IIT’s Software Business Distributors are Value Added Resellers, who are engaged in reselling IIT’s Software products and services and has proven ability to provide high quality local support and Implementation Services to IIT Customers.

Technology Alliances
The Technology Alliances program was created to form long-term alliances with leading technology companies, whose products and services compliment Internet Information and Technologies offering.

Industry Associations
Our relationships which provide IIT with business and technology expertise needed to maintain our position as a leader, in the geographies and markets we operate.

If you wish to learn more about establishing a business relationship with IIT, please Contact Us.

Latest News arrow

Toyota - ALJ - Abdul Lateef Jameel Company has signed up for SMART Service Desk - ITIL V3:2011 and ISO 20000:2011 Standard based Service Management implementation. SMART Service Desk - ITSM, will be rolled over next 4 months for more than 2000 users in 254 branches in its key business units: ALJFSCO, United Installments Sales Co. Ltd, Bab Rizq Jameel Company and ALJ Insurance Group in Saudi Arabia, Egypt, Turkey, Syria, Morocco and Algeria.

Consumer Protection Authority Oman, starts use of SMART Service Desk, to serve all citizens in Oman for Consumer related compliants management.

IIT Participates in GITEX Dubai to showcase SMART Service Desk Solutions.

SMART Service Desk and SMART CRM will be launched in Mauritius, during key event, ProIT 2012 Mauritius by Leal Communications & Informatics.

Public Authority of Consumer Protection - Oman signs up for SMART CRM to track consumer complaints

Abhijeet Group, a Leading Industrial Group,in private sector organisations in India, which has well-diversified business in core sector areas of Power, Mining, Roads, Steel and Ferro Alloys has started implementation of SMART Service Desk ITIL Help Desk at its multiple factory & office locations.

Read More...

Testimonials arrow

"SMART Service Desk ITSM solution has become our main tool, to improve our IT & Business related services with optimal resources"

Engineer. Lamine
IT & Operations Director
Mitsubishi Falcon Motors.

"SMART Service Desk IT Service Management Solution will streamline the IT and HR Services within any Organization"

Mr. Amit Tamrakar
Director
Cartel Consulting Services - Canada.

"SMART Service Desk Being ITIL V2 & V3 aligned, it has enabled our customers to track a full incident, problem & service request lifecycles"

Mr. Tony Sylvester
Director
Elucidated Innovations UK.

“Our customers needed a tool with automated workflow. SMART Service Desk’s built-in workflow has made a big difference for them - especially having approval”

Sandeep Sahu
Software Services Manager
Infoline.

Increased use of the ITIL V3 framework based SMART Service Desk, in our call centers has resulted in drastic improvement in customer satisfaction and operational performance.

- Dayanand Naik - Infoline LLC

Read More...
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